Late on Friday evening, Intuit learned from the IRS that the Service is limiting the number of returns it accepts daily from all e-file transmitters during February 14-18. They are implementing the flow control in order to manage their systems capacity and ensure successful filings of all returns, including those that were affected by the “Schedule A delays.” As a result, Intuit has a maximum number of returns we can remit to the IRS each day. Therefore, tax professionals who submit returns to Intuit early in the week may not receive acknowledgements from the IRS until later in the week.
We are working closely with the IRS to process all tax returns as quickly as their systems will allow, but we suggest that tax professionals stagger the number of returns they submit over the course of the week, rather than submit all returns on the first day or two of processing.
As a result of the IRS staged transmissions over the course of the week of Feb. 14-18, some customers may experience delays in return processing and in the time it takes to receive their refunds. However, we expect that all processing should be back into the standard processing flow by Friday, Feb. 18, and, based on our projections, we believe that the vast majority of Intuit’s professionally prepared returns will be accepted normally throughout the week.
Helping the IRS manage its systems capacity in the first week of e-filed submissions – in this unusual year of forms delays – is in the interest of achieving a successful season for our tax professionals and their clients. Although we understand getting your clients’ refunds quickly is important, we also know that the IRS is processing returns as rapidly as possible.
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